How Acrocan works

Start with what you need, review what is confirmed, and know the next step — including what happens if plans change.

Start with what you need

Choose a doctor consultation, diagnostic test information, medicines information or Health Cloud.

Review the details and confirm

You see what is confirmed and what still needs confirmation before you proceed. You decide.

The provider takes it forward

The participating doctor or licensed partner accepts and delivers the service within their role.

If plans change, know what to do next.

If a request is pending, declined, changed or unavailable in your location, you should see its status and where to get help. Refunds and cancellations follow the published policy.